Frequently Asked Questions
Click on the category to browse FAQs.
Working with Adobe PDF Fillable forms (Blank fields, Mac issues)
Troubleshooting Creative Cloud
How do I open my Poll or Quiz in the Classroom?
How do I connect My D2L Classlist to my Clicker Poll?
How do I get my results into Excel?
Can I get reports from my Clicker sessions?
Creating a Link from AHSL
D2L Tutorials and Help For Instructors
Enrolling Instructors and TA's in your course
Give Credit for an Exam Question
How to Import Course Content From a Previous Semester
Import Grades from D2L into UAccess
Importing Quizzes into D2L using the Quiz Importer Tool
Making Your Course Active/Inactive
Request a D2L Course Site
Viewing Discussions in Grid View
Why can't I see my courses in D2L?
How do I setup a main campus email account?
How do I update my email alias?
I'm not receiving email that was sent to my class distribution list (Students)
NetID Password assistance
Setting up your Mobile device for Catmail (Students only)
Setting up your Mobile device for UA Email (Faculty and Staff only)
How do I request my professional faculty photo?
How Can I access my files from home? (See VPN and Remote Desktop below)
How can I find the phone number of someone who works in the college?
How do I schedule a conference room around the college?
How do I schedule a Zoom meeting? Submit a ticket via http://help.nursing.arizona.edu with date, time and location
How do I edit my faculty profile page?
What do I need to participate in online courses?
Tour of the College of Nursing Website
Netiquette - Online etiquette for email, courses and more
OSHA and HIPAA online tests
Installing the Pyxis Medstation 4000 Tutorial
Viewing the Bates Video or Videos
HESI RN Patient Reviews Returning Users Instructions
HESI RN Patient Reviews Help Information
9 Events of Instruction
Blooms Taxonomy (pdf) - Internal
Instructional Design Primer
Quizzes - Assessing Knowledge
Student's Perception of Online Education
UA's Quality Matters
Kaplan technical requirements
Kaplan Instant Start for Students
Kaplan Instant Start for Faculty
Various tutorials for Mac users from Microsoft
basic steps you can use to speed up your internet connection.
Should I do regular Windows Updates?
What software do I need for my home computer?
Why do my wrists/neck/hands hurt when I work at the computer for long hours?
Should I back up my computer's data?
Where can I learn about keyboard shortcuts?
What is Phishing?
What is Spyware and what can I do about it?
Watch the Video on How-to Set Up a Module for Panopto Recordings in D2L
Video - How to Transfer a Panopto Recording from One Course to Another and/or Copying, Moving, and Renaming Panopto Recordings (4:21) (or Watch on Mobile Device)
How to Copy a Panopto Recording from One Course to Another
How to Move a Panopto Recording from One Course to Another
How to Create a Panopto Drop Box
How to Rename a Panopto Recording
Panopto Quick Reference Sheet
Further Resources: http://oia.arizona.edu/resource/panopto
How do I roll up my poster?
Zoom Recording Instructions
Turnitin For Students - how to submit files
VPN Setup for Mac
VPN Setup for Windows Vista and Windows 7
VPN Setup for Windows 10